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Device returned but damaged

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Ajustcopingparent

Member since
August 2024

205 posts

Hi

As anyone any experience of devices being returned and being damaged.

After numerous messages to the OIC and raising a complaint we've finally got my sons xbox back thats worth £500 but its got a dint and the part of the back panel is bent in. When they took it we had only had it a few months so we know it wasn't like this. I'm so annoyed and this just tops it off after they ruined his life for over a year whilst they investigated.

I have put a complaint in but is it going to be our word against theirs!

Posted Mon January 19, 2026 11:17pmReport post

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