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Mum50

Member since
December 2021

56 posts

Posted Wed February 9, 2022 7:33pmReport post

Hi all anyone know know why the live chat is not always on

Thank you

Mum50

Member since
December 2021

56 posts

Posted Thu February 10, 2022 3:12amReport post

Thanks Lee

That makes sense that is not manned all the time I have the hours but not always on there.

I feel better messaging than talking

X

Prinsess

Member since
February 2021

41 posts

Posted Thu February 10, 2022 4:18amReport post

Hi yeah I thought the at I tried to live chat them yesterday and it wasn't working the I phoned 8 times but couldn't get in touch, hope you as well as you can be take care.

Lucy from Stop it Now!

Member since
September 2018

490 posts

Posted Thu February 10, 2022 3:52pmReport post

Hi Mum50,

Unfortunately, due to a technical fault our live chat service wasn’t working last night. We are sorry that you spent time trying to access this. Please be reassured that the problem has been fixed and the live chat service will resume tomorrow. As a reminder, here are the opening times:

Mondays: 9am – 12pm
Wednesdays: 6pm – 9pm
Fridays: 9am – 12pm

Thank you
Lucy from Stop It Now!