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Emails and eMates

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Ratgirlie

Member since
May 2024

3 posts

Posted Wed June 12, 2024 11:59amReport post

Hi guys!!



I have been in contact with my person finally but just wanted to ask is it allowed to add your phone numbers into the emails?



im using the app eMates and wanted to add my phone number so that they can call but will it be allowed to be given??

thanks!!

Sunflower23

Member since
May 2023

10 posts

Posted Thu June 13, 2024 12:23amReport post

Hi,

I've certainly sent this information in via letter so I can't see why the email system would be any different...depending on the prison, they either get a print out of the email or they read it on a tablet.

They will need to add any contact numbers to their contact list which the prison will then have to verify before they are able to call.

Just as an FYI, calling a mobile number will cost them a lot more than a landline. There is another system called prison voicemail that works via an app this end...you have to pay a subscription fee, but it means you can each leave each other voicemaisl or accept live calls to your mobile whilst only costing them the same as calling a landline.

Hope that helps...xxx

Smile through tears

Member since
September 2021

2556 posts

Posted Thu June 13, 2024 3:47amReport post

I don't think there's much you cannot discuss on an e mail, apart from security risks.

I'd probably ring the prison itself to enquire about authorising a number - just to double check. They are usually helpful if you ring them direct.

i think it's an amazing service and fills in the gaps left after a phone conversation.

Edited Thu June 13, 2024 7:30am

Ratgirlie

Member since
May 2024

3 posts

Posted Fri June 14, 2024 5:25pmReport post

Thanks guys xx