Family and Friends Forum

Ombudsman and SS

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Upset mother

Member since
March 2025

174 posts

The ombudsman have accepted our complaint and waiting for it to be assigned to an investigating officer. Just wondering if anybody else has took complaints this far with SS and got anywhere? They have made so many mistakes and breached statutory procedures/guidance it's almost laughable if it wasn't so serious. The fact they refused to investigate the complaint at stage 3 says a lot!

Posted Thu July 31, 2025 5:47pmReport post

Lucy from Stop it Now!

Member since
September 2018

588 posts

Hello,

Thank you for posting on the Family and Friends Forum. We wanted to contribute to your thread as it seems you have not received a response just yet, but we hope that some of our Forum users will be able to respond to offer you some support soon. Our Forum is quite active, so occasionally posts may be missed, but we encourage you to check in frequently for a reply, as responses often come in with time.

In the meantime, if you have not already reached out, I would gently encourage you to contact our Stop It Now helpline. It is a free, confidential, and anonymous service available on 0808 1000 900. Our trained advisors are there to listen, explore your situation with you, and provide tailored support. You can find more information about the helpline and chat service, as well as our opening hours here.

We hope that someone will respond to your post soon, so that you can receive some support from our Forum users.

Take care,

The Forum Team

Posted Tue August 26, 2025 10:34amReport post

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