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UPDATE Community Payback - Online Learning Courses

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lostinthewoods

Member since
September 2024

246 posts

My OH received 180 hours payback and was given pamphlets from probabtion right at the beginning, offering up to 30% of his hours could be done online, by completing various online courses.

Since November he has completed around 20 hours online courses, as well as attending community payback sessions twice a week.

Today he asked his probabtion officer (3rd different one in 5 sessions) to confirm exactly how many hours online learning he had accrued, only to be told that if you have committed an online offence you are NOT allowed to do online courses, and his 20 hours won't count.

Needless to say my OH is extremely hacked off. Nowhere in the information he received does it state that online offenders can't do this.



It doesn't help that (very) often the supervisor for payback has to take a half day for meetings and such like, so the chaps get sent home early and lose hours.
A couple of times it has been cancelled completely at short or no notice.

The entire system seems to be a complete shambles and it's so frustrating. My OH just wants to get his hours done. It's very disheartening, and the whole attitude of probation (who I thought were there to help our people and support them, as well as supervise their punishment) is very poor.



Has anyone else's person done online learning, only to be told it doesn't count?

Posted Mon February 2, 2026 11:43am
Edited Wed February 4, 2026 8:02pmReport post

OneStepAtATime

Member since
October 2025

85 posts

Mine has been told online learning does count! Unless he is to be told differently at a later date, which would be incredibly annoying!

Posted Mon February 2, 2026 11:51amReport post

lostinthewoods

Member since
September 2024

246 posts

Onestep - that just goes to show what an absolute joke probation is!

My OH has insisted that they show him where it says he can't do it and that his 20 hours are taken into account! He has no internet restrictions so there is absolutely no reason why he wouldn't be able to do it!

Posted Mon February 2, 2026 11:57amReport post

Webb89

Member since
July 2022

554 posts

My OH offences were online however, he was allowed to complete the hours online. Surely the probabtion officer would need to show him where it says it does not count?

Posted Mon February 2, 2026 8:35pmReport post

Seaside

Member since
July 2022

592 posts

That's not correct my son's offence was online and he completed some of his community payback hours by doing online courses.

The probation service and the people they employ are totally use

Posted Mon February 2, 2026 9:49pmReport post

Inthemoment

Member since
February 2023

435 posts

My husband did 30 of his 100 hours online, the probation officer is not correct in my opinion - ask a solicitor maybe?

Posted Mon February 2, 2026 10:03pmReport post

lostinthewoods

Member since
September 2024

246 posts

Thank you for all your responses.

We are waiting for the probation officer to come back to him with some proof of his claim.

Will keep you updated x

Posted Mon February 2, 2026 10:05pmReport post

edel2020

Member since
March 2022

668 posts

The regional probation delivery unit are the ones who make the rules, so it might be an idea to contact them directly.

it is possible there may be different rules for different regions.

Posted Tue February 3, 2026 11:08am
Edited Tue February 3, 2026 11:15amReport post

lostinthewoods

Member since
September 2024

246 posts

Update today - he spoke to his unpaid work supervisor who got straight onto the office - probation officer was wrong in what he said and the online hours still count. The supervisor was horrified at how my OH had been spoken to.

Posted Wed February 4, 2026 8:04pmReport post

OneStepAtATime

Member since
October 2025

85 posts

That's great, but also terrible, if you know what I mean!!

Posted Wed February 4, 2026 8:14pmReport post

Quick exit